Effective Date: July 30, 2025
1. Return Eligibility
- You may request a return within 7 days of receiving your item.
- Items must be unused, in original packaging, and in resellable condition.
- All accessories, manuals, and components must be included.
- Proof of purchase (order number or confirmation email) is required.
- Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
2. Non-Returnable Items
The following items cannot be returned:
- Used or installed appliances.
- Items damaged due to misuse, accidents, or unauthorized repairs.
- Final sale, clearance, or “Do Not Buy” items (clearly marked on product page).
3. Return Process
- Email us at shop@quicklinkz.online with your order number and reason for return.
- We will respond within 2 business days with:
- Return authorization (if approved).
- Shipping instructions and return address.
- Pack the item securely and ship it back.
4. Refunds
- Refunds are processed within 7 business days after we receive and inspect the returned item.
- Funds are returned via the original payment method.
- A 10% restocking fee applies to non-defective returns requested after the 7-day window (if accepted at our discretion).
5. Exchanges
- Defective or incorrect items: We will replace the item at no cost. A prepaid return shipping label will be provided.
- Exchanges are processed within 5 business days of receiving the returned item (subject to availability).
- For defective items, report the issue within 48 hours of delivery (see Shipping Policy).
6. Contact
For return questions, contact us:
Email: shop@quicklinkz.online
Phone: +1 (876) 423-5112
Address: QuickLinkz Online, Portobello, Montego Bay, Jamaica
For more, see our Terms & Conditions, Privacy Policy, and Shipping Policy.